Case study Example | Topics and Well Written Essays - 750 words

Case Study Example This implies that older employees are of more importance to the organization. The firing of such employees must identify those resistant to change or those considered ineffective and offer them an effective retirement package. The plan for the changes thus begins with the study of the market. An extensive market research reveals new mechanisms of doing business and the changing trends in service delivery. This enables the management strategize and effective come back plan that will inform the subsequent decisions. After an effective audit of the market, the second step in implementing the change is a study of the organizational structure. This includes a study of the nature of service delivery and product design and distribution. A reconciliation of the two research reports reveal the discord thereby informing the necessary changes. Changes are often bold and begin by review the employee status in the firm thereby resulting in the firing of ineffective employees and hiring new ones. It also includes the installment of newer better technologies to aid the management process. This subsequently result in either the expansion or contraction of the organization. Either of which, presents a number of both challenges and opportunities. Question 2 One of the most important operational components is diversification. The original company failed to realize profits because of the resultant miscommunication between the company’s productions and the requirements of the market. While the market kept changing, the company stuck to previous means of doing business thereby resulting in the subsequent failure. The changes in the market should often dictate the changes in operations of an organization, one way of ensuring such is through diversification. By diversifying the products and services, the organization targets a wider market. Furthermore, the wide market provides an effective market research through monitoring sales. This way, the management observes the most pre ferred products and therefore strategies the production in accordance to the patterns in the sales of the specific products. Diversification often demand changes in the means of doing business. The organization must have a constant consultative nature of relationship with the market. This implores the need for constant market research in order to effect the necessary changes to meet the demands of the market. The new management of the organization carries out an audit of the company’s operations and the results show major discrepancies even in the new dispensation. The fact lack of grooming in the employees’ of the firm stifle the sales despite the extensive research. This implies that while the new management has carried out effective market research, it fails to carry out an audit of its internal structures in order to determine the best ways of conducting business in the new market in order to realize the profitability (Thomas & Michael, 2001). Question 3 Interperso nal skills refer to the human management skills. Managers plan, control, organize and motivate numerous employees depending on the size of the organization the managers must therefore have relational skills to enable them work effectively with their employees, such skills help determine the factors affecting their employees’ productivity thereby crafting the necessary cha